OpenBOX v9.0
Introducing the revolutionary OpenBOX v9.0, a powerful
web-based tool set that enables organizations to ramp
up implementation of new business processes or applications
while keeping costs, resources and time to a minimum.
OpenBOX offers CRM or enterprise “templates”
including Sales Force Automation, Service & Support
(Customer Service, IT Help Desk), and Marketing Campaign
Management, that utilize and present your organization’s
existing data to individuals or groups regardless of
where the data resides. Use or modify our templates
or create your own. It’s simple enough for an
end user to do!
With OpenBOX v9.0, organizations are able to leverage
their existing databases. We believe there's absolutely
no need to add on an additional database with duplicate
information from data sources that already exist within
your company every time you add a new application or
business process. With OpenBOX, traditional application
development and data migration that incur significant
costs, resources, and time are a thing of the past.
You have to see it for yourself! View a bief demo (link
this to demo center) of the following or contact us
today at 877-361-6536 for a complete demo and how your
organization can leverage the technology to maximize
customer relationships and profitability.
Features and Benefits of OpenBOX
v9.0 include:
The Ultimate Desktop
User-Defined Dashboards, Gadgets, and Business Objects
(Tabs)
-
User Definable and Configurable Tabs called Business
Objects
- Each
Business Object can have its own customized dashboard
- User
Definable and Configurable Dashboards with Gadgets
that can contain queries, reports, URLs, images, documents
- Templates
for Customer Service, IT Help Desk, Sales Force Automation,
Marketing Campaign Management
- Templates
can be customized with CSS style sheets for consistent
corporate identity (logo, colors, dashboards, tabs,
gadgets)
- Gadgets
can contain drilldown, clickable queries, reports,
and links
- Quick,
mouse over views utilizing AJAX for significantly
improved view times
- Multiple
screens can be active enabling users to manage tasks
simultaneously
You Control Workflow, Workflow
Doesn't Control You
Configure Your Own Business Process
- Define workflow to be consistent with your business
- Defined business processes can contain different
forms
- An audit trail tracks every step of the business
process with date, time, user and notes
- Automated alerts and notifications can be set up
during steps of the business process
- Define business rules for a consistent, efficient
process
- Receive immediate alerts upon workflow changes
Quick Search, Queries, Reports
Fast Access to Information
- Database
- Establish/edit connections
- Create/edit tables, columns
- Database
- Set contraints
- Set up indexes
- Set up relationships between databases, tables,
columns, fields
- Business Object set-up
- Create/edit Business Objects
- Create/edit Business Object columns
- Create/edit Business Object Group
- Create/edit Business Object relationships
- Create/edit Business event
- Form Set-up
- Security Set-up
- Per session
- Per user
- Per group
- Per role
- Business Rule/Task Setup
- Business Rule
- Business Task
- Custom Rule/Task
- Workflow
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