Fully
automated sales order processing top^
The fully automated, web-based Order Management module provides
one consistent business process preventing huge paper trails
and order entry errors. Place orders from anywhere via the
web, and receive real-time status through each order stage.
On-line self service top^
Customers and sales reps can check the status of existing
orders, input new orders or review order history at their
convenience.
Validate order data with business rules to prevent errors top^
Define steps inherent to your sales order process to help
users move orders from one phase to the next in the sales
order cycle.
Easily customize order form top^
Customize order form including required information fields,
product and pricing dropdown menus, and more for one
consistent order form for everyone to use.
Confirm sales orders electronically top^
Automatic notifications are sent to customers during critical
points of the order stage (pre-defined by user) including
receipt confirmation, shipping information, items shipped
and more.
Customize to existing workflow top^
Easily integrate the Order Management module into your
current business process whether using existing CRM solution
or with additional modules from the OpenBOX Business
Suite, which includes a robust CRM solution.
Generate reports and queries quickly and easily top^
Easily and quickly generate various reports and queries
for analysis. OpenBOX Order Management includes several
pre-configured reports. All reports and queries can be
set up as a submenu item for instant access.
Multi-level security top^
Set user permissions at any level. Users only view their
relevant information and perform certain transactions
with the ability to customize views.
Integration with OpenBOX Business Suite including back-office
financial and ERP applications top^
Part of the OpenBOX Business Suite, the Order Management
module can be purchased as a standalone or integrated with
other CRM and back-office applications for an enterprise-wide
solution.
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